07 / Case study / BOT

Installation checklist

Internal Telegram bot for a window company

The bot helps employees record work on each job and keep a history that can be reviewed during checks or complaints.

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Screenshot from the post01 / BOT
Internal bot menu with job stages
Internal bot menu with job stages
07 / BOTInternal Telegram bot for a window company

01 / Challenge

The problem to solve

Window installation involves several roles and stages. When answers, photos and videos are scattered across chats, it is hard to reconstruct what happened on a specific job.

02 / Delivery

How the product works

  1. Separated flows by employee role and installation stage.
  2. Collected answers, photos and videos against the job record.
  3. Added a history that a complaints specialist can review.

03 / Outcome

What is live

The delivered internal process has one checklist and job history available for later review.

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