08 / Case study / BOT

Contemporary art museum

Museum schedule Telegram bot

Visitors choose a date in Telegram and get the event schedule or a clear explanation of why no programme appears.

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Screenshots from the post04 / BOT
08 / BOTMuseum schedule Telegram bot

01 / Challenge

The problem to solve

Schedules change. Visitors need an answer for a specific date, while the team needs to maintain events in a familiar calendar without answering every enquiry manually.

02 / Delivery

How the product works

  1. Connected the bot to Google Calendar and added an inline date picker.
  2. Displayed event times and descriptions for the selected day.
  3. Handled past dates, days with no events and dates whose programme has not yet been published.

03 / Outcome

What is live

The bot answers schedule questions in one conversation and distinguishes the reasons for an empty date.

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